Apple’s retail expansion into India marks a significant milestone for the company, reflecting its commitment to providing a premium experience to its growing customer base in the country. Unlike Apple Premium Resellers or Authorized Partners, Apple-owned stores in India offer a unique, immersive shopping environment where customers can explore the full range of Apple products, services, and innovations firsthand. These stores are meticulously designed to embody the brand’s aesthetic values, featuring spacious layouts, sleek designs, and state-of-the-art facilities.
In India, Apple has strategically opened flagship stores in two of the most vibrant and influential cities—Delhi and Mumbai. These stores, Apple Saket in Delhi and Apple BKC in Mumbai, serve as central hubs for Apple enthusiasts, offering not only the latest in technology but also personalized customer service, technical support at the Genius Bar, and exclusive in-store experiences such as “Today at Apple” sessions.
Both stores are conveniently located in prime areas, making them easily accessible to locals and visitors alike. Whether you’re looking to purchase a new iPhone, seek expert advice on a MacBook, or simply immerse yourself in the Apple ecosystem, these Apple-owned stores provide an unparalleled shopping experience that is distinctly different from other retail outlets. By visiting these stores, customers can enjoy hands-on interaction with products, receive tailored support, and be part of the broader Apple community in India.
Apple Store Overview
Apple retail stores are designed not just as places to purchase products but as immersive experiences for customers. These stores are staffed by knowledgeable specialists who can assist with everything from product inquiries to technical support. Unlike authorized partners or premium resellers, Apple-owned stores offer a direct connection to the brand, ensuring a consistent and high-quality service experience.
Apple Stores in Delhi, India
1. Apple Saket
Opened on April 20, 2023, Apple Saket is the first Apple Store in Delhi, strategically located in the bustling Select Citywalk Mall. The store features a uniquely designed curved storefront and is equipped with white oak tables displaying a comprehensive range of Apple products, including the latest iPhones, iPads, Macs, and accessories.
Apple Saket emphasizes personalized customer service, with over 70 skilled team members fluent in more than 15 languages, ready to assist shoppers. The store offers a dedicated Apple Pickup station, allowing customers to conveniently collect their online orders.
A key highlight of Apple Saket is the Genius Bar, where customers can receive technical support and advice on a variety of issues, from setting up devices to managing Apple IDs and subscriptions. Additionally, the store hosts “Today at Apple” sessions—free educational workshops aimed at enhancing customer skills and creativity. These sessions cover a range of topics, from photography tips to coding basics, all designed to help users maximize their Apple experience.
Looking for Nearest Apple Stores in Delhi? Then Checkout : Apple Stores in Delhi
How to Reach: Apple Owned Store in Delhi
Located in the bustling Nexus Select CityWalk, Apple Saket is a vibrant retail space that attracts shoppers from all over Delhi.
Address: Select Citywalk Mall, F-11, Saket District Centre, District Centre, Sector 6, Saket, New Delhi, Delhi 110017
Phone: 000 800 040 4503
Google Rating: 4.1 (1,458 reviews)
Store Features Apple Saket is designed with a modern aesthetic that reflects Apple’s brand ethos. The store offers a wide range of products, including the latest iPhones, iPads, Macs, and Apple Watches. Notably, Apple Saket provides same-day delivery options and has a dedicated electronics recycling program, allowing customers to dispose of their old devices responsibly.
Operating Hours
Saturday: 11 am – 11 pm
Sunday: 11 am – 10 pm
Monday to Friday: 11 am – 10 pm (with extended hours on Friday)
Customer Experience Visitors to Apple Saket rave about the helpful staff and the high-quality service they receive. The Genius Bar, where customers can get technical support, is particularly praised for its knowledgeable technicians. The store invites you to explore its products in an engaging environment.
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Apple Stores in Mumbai, India
1. Apple BKC – Mumbai
Following closely behind, Apple BKC opened its doors on April 18, 2023, in the Bandra Kurla Complex, one of Mumbai’s most prestigious business districts. This store has quickly gained popularity, boasting a rating of 4.4 from nearly 3,000 reviews. Similar to its counterpart in Delhi, Apple BKC features a modern design and a wide array of Apple products.
The store also focuses on customer engagement through the Genius Bar and “Today at Apple” sessions, providing a platform for customers to learn and explore the capabilities of their devices. The hands-on experience and knowledgeable staff contribute to a welcoming environment that encourages exploration and creativity.
Looking for Nearest Apple Stores in Mumbai? Then Checkout : Apple Stores in Mumbai | Apple Stores in Thane
How to Reach: Apple Owned Store in Mumbai
Situated in the upscale Jio World Drive, Apple BKC is another flagship store that showcases Apple’s innovative spirit.
- Address: Jio World Drive, G1-G2, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051
- Google Rating: 4.4 (2,951 reviews)
- Store Features Apple BKC offers an inviting atmosphere with its sleek design and open layout. Customers can explore a full range of Apple products, from iPhones to MacBooks, in a space that encourages hands-on interaction. The store also provides same-day delivery, making it convenient for customers to receive their purchases quickly.
- Operating Hours
- Saturday: 11 am – 10 pm
- Sunday to Friday: 11 am – 10 pm
- Customer Experience The customer reviews for Apple BKC highlight the exceptional service provided by the staff. Many customers appreciate the personalized guidance available in-store and the efficient handling of technical issues at the Genius Bar. The store consistently receives high ratings for its overall shopping experience.
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What is the difference between an Apple-owned store, Apple Authorised Reseller and Apple Premium Reseller?
Here are the difference between an Apple-owned store, Apple Authorised Reseller and Apple Premium Reseller:
- Apple-Owned Store: Managed directly by Apple, these stores provide the complete Apple experience, including exclusive product offerings, the Genius Bar for technical support, and a high-end store design that reflects Apple’s brand.
- Apple Authorized Reseller: These are independent retailers approved by Apple to sell its products. They offer genuine Apple products but may not match the service quality, expertise, or store environment found in Apple-owned stores.
- Apple Premium Reseller: These retailers meet Apple’s higher standards for product range, customer service, and store presentation. They provide a more Apple-like shopping experience compared to regular authorized resellers but are still operated independently of Apple.
FAQs: Apple Stores in India
What types of products can I find at Apple Saket and Apple BKC?
Both Apple stores offer a full lineup of Apple products, including iPhones, iPads, Macs, Apple Watches, and accessories.
Are there any educational programs available at the stores?
Yes, both stores host “Today at Apple” sessions that provide free training on various topics related to Apple products.
What is the difference between an Apple-owned store and an Apple Authorised Reseller?
- Apple-owned store is directly run by Apple, offering a premium shopping experience with exclusive products, services like the Genius Bar, and a carefully designed store environment.
- Apple Authorized Reseller is a third-party retailer authorized by Apple to sell its products. While they sell genuine Apple products, they may not offer the same level of service or the full range of Apple-specific experiences found in Apple-owned stores.
What is the difference between an Apple-owned store and an Apple Premium Reseller?
- Apple-owned stores are directly operated by Apple, ensuring the highest standards of customer service, product availability, and design aesthetics. These stores also feature the Genius Bar for technical support.
- Apple Premium Resellers are third-party stores authorized by Apple to sell Apple products and offer services, but they may not provide the same level of experience as an Apple-owned store.